Your Account Tools

Play Stays a Pastime: Limits You Set at Roulettino Casino

Play only from 18+, and deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion sit in every Roulettino Casino account.

Set a Limit

MGA licensed since 2007Regulated under license MGA/B2C/502/2007 by the Malta Gaming Authority

Protection You Already Have

Where You Stand With Limits and Help

You will know your age limit, our license, the national register and who to call.

Minimum Age18+

Regulator and LicenseMalta Gaming Authority, MGA/B2C/502/2007

National RegisterBetStop

National Gambling Helpline1800 858 858

Limit Questions[email protected]

Five Controls

Control That Sits in Your Hands

Nothing here asks you to stop enjoying play, only to decide your ceiling before the first spin.

What Is a Deposit Limit?

A deposit limit caps what you pay in over a day, week or month, so switch it on before play rather than after a loss.

How Much Can I Lose?

A loss limit stops the session once your net losses reach the figure you chose, which helps keep a costly evening from stretching on.

How Long Have I Played?

A session time limit tells you when your set stretch of play is over, useful if hours pass without you noticing the clock.

Cooling-Off Period

A cooling-off period gives you a short break from the account when play has started to feel like a task rather than a treat.

How Do I Close My Account?

Self-exclusion closes the account to play for the period you choose, the firmest option when limits alone have not held.

Control Without a Call

From Not Sure to a Limit That Holds

Use this when you want a ceiling in place before the next session starts.

Profile Menu First

Open your profile menu from the lobby and click the responsible gambling section, then check that your verification is complete.

Which Limit Fits?

Choose the limit type that fits your worry, whether that is money in, money lost or time spent at the tables.

Amount and Period

Enter the amount or the minutes, then pick a day, week or month, choosing a figure you can keep without strain.

Straighter Peace of Mind

Confirm the change and note that lower limits apply straight away, while any increase only takes effect once the waiting period set for this market has passed.

You Want Out, Briefly or for Good

Hours Off Before You Carry On. A pause in your account gives you hours or days away from the tables without closing anything. Open the limits section, choose cooling-off, and pick the length. Play and deposits stop for that stretch while your balance stays where it is.

Closed, Not Paused. Self-exclusion in the account closes your access for a long period, and the choice holds until the end of it. You start it from the same limits area, confirm the term, and no deposit, wager or login is accepted while it runs.

The BetStop Register. BetStop is the national self-exclusion register, run by the Australian Government through ACMA. Registration lasts at least three months, up to a lifetime. Signing up takes about 5 minutes online and a support person can be nominated; it covers licensed wagering providers. betstop.gov.au

Listening Lines

From Silence to a Real Conversation

Here are three free, confidential services, and one of them answers at any hour.

National Gambling Helpline

The National Gambling Helpline offers free counselling by chat, email or phone for players and families, every hour of every day, and it stays confidential. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings around the country, where people who gamble and their relatives can talk with others facing the same thing. gaaustralia.org.au

National Debt Helpline

The National Debt Helpline gives free financial counselling for gambling debt on weekdays from 9:30 to 16:30, and advisers help players and relatives find a way through. ndh.org.au

Notice When Play Starts to Weigh on You

Noticing these signs early keeps a pastime from turning into pressure, and the fix is simple: a deposit limit set before play, or a short pause in the account. Either one costs nothing to arrange.

Ask yourself whether any of these has felt familiar in the last few weeks.

Chasing a loss with a bigger deposit
Playing longer than you planned again
Keeping play quiet from family or friends
Spending money set aside for bills
Feeling restless on days you do not play
Borrowing to keep the account topped up
Hoping one more session will put things right

Protection Answers

Before You Decide, After You Pause

Roulettino Casino would rather you ask twice than act in a hurry.

Why does Roulettino need my ID before I can play?+

Australian law sets the minimum age at 18, so your account has to confirm you are 18 before any game opens. Proof of identity, address and payment method are checked the same way at verification, usually within 10 hours. That check exists to keep underage players out, not to delay you.

Is there a way to shut my account permanently?+

Yes, you can request permanent closure from your account and email the support team if you would rather ask in writing. Closure is different from a pause: it ends the account rather than resting it, and reopening later is a fresh start. Nothing you intended as final is reversed quietly.

If I exclude here, am I blocked from other casinos?+

No, a self-exclusion you set at Roulettino Casino covers your account here only, because the site is licensed by the Malta Gaming Authority. Only BetStop, the Australian Government register run through ACMA, stops you across licensed online and phone wagering providers. A step taken here protects this account; BetStop covers the wider market.

Do limits work the same on my mobile?+

Yes, the limits live in your account rather than in a device, so the same section appears when you log in from a phone. Deposit limits, loss limits, session time limits and a cooling-off period are all reachable there. A limit you set on your handset applies wherever you open the site.

Can I undo a self-exclusion once it has started?+

No, an exclusion runs for the whole period you pick, and asking to return early does not reopen the account. The pause is there to give you distance, so the commitment is kept as you made it. Shortening it falls outside what this account can do; the national register has its own rules.

Who should I call about a relative's gambling?+

The National Gambling Helpline on 1800 858 858 advises relatives as well as players, at any hour of any day, with online chat and email also free. Gamblers Anonymous Australia runs peer meetings around the country, and the National Debt Helpline on 1800 007 007 offers financial counselling on weekdays. Your relative's own account stays theirs to change.